CONTACT US

Closeup of a Technician's Hands Typing on a Laptop

U.S. residents, please reference the forms of contact below for help regarding GM Genuine Parts and ACDelco products. Non-U.S. residents, please visit your country-specific GM Parts / ACDelco website for the correct contact information.

FREQUENTLY ASKED QUESTIONS

WARRANTY QUESTIONS

Where can I get my warranty honored if my part (e.g., battery) has gone bad?

Warranty support is available for eligible ACDelco battery replacements.  If your part was purchased through Menards or Amazon, please return to the original point of sale for assistance.   

For warranty claims related to parts other than batteries, please contact the original seller directly for assistance. Warranty support for non-battery items is handled by the point of sale where the item was purchased.

View all warranty information here.

Can I still process a warranty claim if I no longer have my receipt?

A valid purchase receipt is required to process most warranty claims. If you no longer have your receipt, please contact the original seller to explore available options.

PARTS QUESTIONS

Where can I get my warranty honored if my part (e.g., battery) has gone bad? 

You can find information and pricing as well as purchase specific GM Genuine Parts and ACDelco parts at our online store or at an Authorized Retailer near you.
 

GM Parts Store

Find Parts Near You

PACKAGING QUESTIONS

The packaging/label looks different on my new part. Did I receive the wrong part (e.g., battery)?

GM Genuine Parts and ACDelco are updating our global branding, including packaging. Review full details here.

How can I identify if I received a counterfeit or legitimate GM Genuine Part or ACDelco part?

We do everything in our power to ensure you are purchasing legitimate GM Genuine Parts and ACDelco parts. Access information including how to spot, how to avoid and how to report suspected counterfeiting here.
  • EMAIL US
  • CALL US
  • WRITE US

EMAIL US

To give us feedback on our products, your experience or any other inquiries, please email any of the links below, and a member of our team will get back to you as soon as possible.
SEND US AN EMAIL

OTHER INQUIRIES

Counterfeit Parts

CONNECTION

ASE Education Foundation

Issues logging in to the ACDelco 1Store?

my GM Partner Perks

Fleet Parts & Service

Counterfeit Parts


 

CONNECTION

ASE Education Foundation


Issues logging in to the ACDelco 1Store?

 

my GM Partner Perks

 

Fleet Parts & Service

CALL US

Please contact us using the numbers below.

CONSUMER SUPPORT

Customer Support
800-223-3526 (Hours: M-F 8 a.m. – 8 p.m. EST)

Consumer Assurance
800-223-3526

GM Privacy Statement
866.MYPRIVACY (866-697-7482)

Customer Support
800-223-3526 (Hours: M-F 8 a.m. – 8 p.m. EST)

Consumer Assurance
800-223-3526

GM Privacy Statement
866.MYPRIVACY (866-697-7482)

PROFESSIONAL SUPPORT

Associate Distributor Program
800-223-3526

ASE Education Foundation
703-669-6650

CONNECTION/Si/Techline Connect
800-223-3526

GM Mega Fleet Program

866-463-5338

 

my GM Partner Perks 
800-223-3526 (Hours: M-F 9 a.m. – 6p.m. EST)

 

Training

800-223-3526

Associate Distributor Program
800-223-3526

ASE Education Foundation
703-669-6650

CONNECTION/Si/Techline Connect
800-223-3526

Fleet Parts Discount Program
866-463-5338

 

my GM Partner Perks
800-223-3526(Hours: M-F 9 a.m. – 6 p.m. EST)

 

Training
800-223-3526 

WRITE US

Send your letter to the address below, and we will get back to you as soon as possible.

ATTN: ACDelco

P.O. Box 33171

Detroit, MI 48232-5171
ACDelco OE, Gold and Silver Parts and Accessories in Packaging

OUR PARTS A – Z

Find the right GM Genuine Parts or ACDelco parts for your vehicle from our extensive product offerings.